Build a Better Customer Experience

manage the customer experience

CMS and DAM Delivered
Embedded in Management Center is a complete CMS and DAM for business users to manage the customer experience – out of the box.

Reference Storefront or Headless
Leverage the React-based reference storefront for quick time to market or create your own headless storefront for a truly unique buying experience.

Mobile Apps
Use our low-code platform that empowers developers, architects, and IT leaders to deliver PWA and enterprise mobile apps, fast.

Unified Commerce and Marketplace Platform

Unified Commerce and Marketplace Platform

The benefits of having the two sales channels on the same platform speak for themselves:

  • • Low cost and risk since you are not investing in a new tool
  • • Easier problem resolution when only working with only one vendor
  • • Easier administration with only one business tool to manage and control commerce and marketplaces
  • • Lower ongoing maintenance costs with only one platform to maintain

One Platform for All your Commerce Needs

B2B and B2C digital Ecommerce Solution

One platform for B2C and B2B
Unify your B2B and B2C digital commerce for greater control and consistency at a lower cost.

One platform for all sales personas
Enable all your CSRs, Field Sales, Channel Partners, and Store Associates to sell more with guided selling.

Unified Commerce and Marketplace platform
Adopt new channels like marketplaces and enhance the customer experience at no additional cost.

Empower Business Users

Customer Behavior tool

Business User Tooling
Centralized management center delivers easier collaboration and higher productivity through easy-to-use business user tooling.

Automate Search Rules
Business users can ingest, transform, and load data from virtually any source to drive highly relevant search results.

Customer Behavior Analytics
Leverage deep behavioral insights into the online user journey, leading to positive experiences and increased online conversions.

Performance, Scalability and Security

cloud native database

HCL Caching
Enhanced performance and scalability with features such as remote caching, real-time monitoring, and auto-tuning capabilities.

Auto Scaling
Powerful platform that seamlessly scales up and down in the cloud minimizing the total cost of ownership.

Cloud-Native Architecture
Fully containerized, API-First solution that makes it quick and easy to extend or update the platform with new capabilities.

Cloud Native

Take your commerce platform to the cloud of your choice, or multiple clouds, whatever is good for your business

Create a branded experience that differentiates you from competitors!

Your data is your data. Don’t help your competitors by sharing your business data to help improve their performance.

HCL Commerce on Now

API Accessibility SaaS deployment model

Need someone to manage your commerce solution for you? Leverage our cloud native-as-a-service and get the benefits of a SaaS deployment model without vendor lock-in and without having to share their data.

  • • Unlimited scalability and flexibility.
  • • Reduce your risk with a single point of accountability.
  • • Sell more by leveraging new digital channels.

HCL Commerce on SoFy

Cloud-Native Commerce from HCL means you can get live fast!

Access Commerce on SoFy Catalog

Explore the catalog
Access the SoFy Catalog to select HCL Commerce and any complementary solutions like DX or Unica Discover.

Create the solution
After selecting your product(s) just add them to your solution and give them a name – then you are you are ready to create!

Release to the cloud
Deploy your commerce solution to the sandbox or the cloud of your choice and start innovating.

Commerce Reimagined with HCL Solution Factory

Ready to take the next step? Try Commerce today.

A single, unified platform that supports different business models, like B2C (consumers), B2B (directly with businesses), and marketplaces.