About BigFix Days

The BigFix Days virtual user conference is an opportunity for BigFix users to connect with the HCL BigFix team in a lively, interactive setting. We’re coming to you LIVE – from our home offices to yours – to share new features, platform configuration tips and techniques and BigFix best practices content with you!

Come for the whole afternoon, or just the session that interests you. Either way, we’ll be glad to have you join, and we promise you’ll get something out of your visit. Join us to collaborate, share information and ideas, make new contacts, and learn something new.

Event Agenda

Session Information: Tuesday, April 13, 2021

1:30pm
-
2:00pm

Welcome

Welcome to BigFix Days! A lot has happened since our last event in November. We'll bring you up to speed on some of it, as well as talk about the schedule for the day

Ben Dixon
Technical Advisor & BigFix Evangelist

Rhonda Studnick Kaiser
Director, BigFix Customer Experience Program

2:00pm
-
2:30pm

Keynote

BigFix Product Management leads off with a preview of the BigFix Roadmap, and a preview of coming attractions

Michelle McGough
BigFix Product Manager

2:30pm
-
3:00pm

After the Gather and BigFix 10

We continue the "After the Gather" series, talking about things that should be set up and/or configured in your environment, to make things run smoothly. You've all seen the moniker "JGStew" on the BigFix forum and message boards, and he joins us today to talk about his current list of "After the Gather" settings and configurations.

James Stewart
BigFix Automation Engineer

Break (10 minutes)

Catch up on some email, or head over to Slack to continue the technical discussion

3:10pm
-
3:40pm

The New License Key Center

We've updated the BigFix License Key Center. Most of the changes are on the back-end, but you'll see some differences too. This is a great knowledge session to learn about licensing so you can anticipate changes and keep your environment running smoothly

Dan Paquette
BigFix Technical Advisor

3:40pm
-
4:10pm

BigFix & MultiCloud

BigFix Multicloud provide operators with a single representation of cloud resources, regardless of whether they are managed by the BigFix Agent, by the the Plugin Portal through the cloud plugins, or by both. This way, you as an operator can have complete visibility into and control over your cloud infrastructure. Today we’ll take a look at Multicloud configuration and use with BigFix

Don Moss
BigFix Technical Advisor

Break (10 minutes)

Catch up on some email, or head over to Slack to continue the technical discussion

4:20pm
-
4:50pm

Patch Channels Dashboard Demo and How-To

Marjan Radanovic from our BigFix Professional Services team will demonstrate some advanced capabilities of our BigFix API and how he used them to create a custom autopatching solution.

Marjan Radanovic
BigFix Professional Services

4:50pm
-
5:20pm

BigFix Insights: Another look

We provided a ton of information on BigFix Insights last time we were together, and the recordings have consistently been one of the most viewed replays. Michael Schwarz is back with us today to show us some new reports available, but also to talk about the schema that has recently been published. If you want to connect with BigFix Insights, you definitely do not want to miss this!

Michael Schwarz
BigFix Professional Services

5:20pm
-
5:30pm

Day 1 Wrap-up

We'll wrap up the day with some Q&A, some last-minute announcements, and results of our poll questions for Day 1

Ben Dixon

Rhonda Studnick Kaiser

    Webinar Chat & Slack Channel Information: Tuesday, April 13, 2021

2:00pm
-
5:30pm

BigFix Days Webinar Chat

During BigFix Days, you'll have the ability to ask questions about the demonstrations and presentations as they happen! We'll have some pretty smart folks monitoring the chat, so bring your questions

Ask The Experts Slack Channel Monitor

Think of it as free services! How often do you get to engage in real-time with some of the most knowledgeable folks in the BigFix Business. James Stewart (@JGStew) will be monitoring all day, and we may see some other familiar names! This is truly your chance to ask the experts your BigFix questions

BigFix New User Slack Channel Monitor

We've even got a discussion place for "new" users, those who feel that maybe their question is a bit to novice for the experts channel (which it isn't, by the way!) Jared Levy, one of our most seasoned BigFix Technical Advisors, will be monitoring this channel, and he has lots of knowledge, so if you've got a question about setup, configuration, best practices, or something like that, he's the one to ask!

 

 

Session Information: Wednesday, April 14, 2021

1:30pm
-
2:00pm

Welcome

Welcome to BigFix Days, Day Two! We'll have some announcements and a few things to cover before we get underway.

Ben Dixon

Rhonda Studnick Kaiser

2:00pm
-
2:30pm

Panel Discussion: How Our Customers Use BigFix

Our Technical Advisors see a lot of customers! Believe it or not, we learn as much from you as you hopefully do from us. Ben Dixon will lead a short panel discussion where we will cover some customers that really think outside the box, and construct some unique

Ben Dixon

BigFix Technical Advisor Panel

2:30pm
-
3:00pm

The BigFix Dashboard UI

What in the world is a Dashboard UI? Marjan will pick up where he left off yesterday and show how he created the Autopatch solution, and some of the code under the covers. If you like BigFix for the information it provides you are not going to want to miss this!

Marjan Radanovic

BigFix Professional Services

Break (10 minutes)

Catch up on some email, or head over to Slack to continue the technical discussion

3:10pm
-
4:10pm

BigFix Insights for Vulnerability Remediation: LIVE!

If you want a way to take that vulnerability list you get from security every month and correlate it to the actions you need to perform with BigFix, you'll want to see BigFix Insights for Vulnerability Remediation! Aram Eblighatian walks us through an overview of the solution, then digs into how it works, and how it can work in your environment. Many of you have been waiting for this, so now's your chance to see it live!

Aram Eblighatian

Senior BigFix Product Manager

Break (10 minutes)

Catch up on some email, or head over to Slack to continue the technical discussion

4:20pm
-
4:50pm

BigFix and ServiceNow: Another Look

The BigFix integration with ServiceNow has been out for a year now, and it's time to take another look at what's available, how it's configured, and how it can work for you.

Gary Louw

BigFix Professional Services

4:50pm
-
5:20pm

Strengthen Operational Security with BigFix Advanced Options

The BigFix platform is powerful, and provides a wealth of capabilities. But what if we want to limit some of those capabilities, maybe provide some chacks and balances for our administrators? In this session, Brad Sexton walks us through some of his favorite "Advanced Options" - what they do, and how to apply them

Brad Sexton

BigFix Technical Advisor

5:20pm
-
5:30pm

Day 2 Wrap-up, announcements, looking ahead

We'll spend a little time wrapping up, going over survey questions, and talking about our next BigFix Days

Ben Dixon

Rhonda Studnick Kaiser

Webinar Chat & Slack Channel Information: Wednesday, April 14, 2021

2:00pm
-
5:30pm

BigFix Days Webinar Chat

During BigFix Days, you'll have the ability to ask questions about the demonstrations and presentations as they happen! We'll have some pretty smart folks monitoring the chat, so bring your questions

Ask The Experts Slack Channel Monitor

Think of it as free services! How often do you get to engage in real-time with some of the most knowledgeable folks in the BigFix Business. James Stewart (@JGStew) will be monitoring all day, and we may see some other familiar names! This is truly your chance to ask the experts your BigFix questions

BigFix New User Slack Channel Monitor

We've even got a discussion place for "new" users, those who feel that maybe their question is a bit to novice for the experts channel (which it isn't, by the way!) Jared Levy, one of our most seasoned BigFix Technical Advisors, will be monitoring this channel, and he has lots of knowledge, so if you've got a question about setup, configuration, best practices, or something like that, he's the one to ask!

 

 

Download the full agenda as a PDF document

 


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