HCL Clara, a smart and flexible virtual assistant, that goes beyond FAQ assistant scenarios as she can perform actions on WA on behalf of the user.
Answer how-to questions, & provide link to videos or documentation. Capture problems and guide teams in troubleshooting through voice commands or simple text chats.
Run tasks & actions on request, leveraging the product APIs to assist the user and speed up the process.
Extendable and customizable knowledge database following client’s best practices (naming conventions, internal operation guides, specific runbook procedure, ...) under the administrator control.
Contact Clara from your preferred messaging platform or from the product interface.