Transform Client-Experience with Clara!
HCL Clara, an automation chatbot, understands human input, provides answers by tapping into a rich, specialized knowledge base. Clara allows direct interaction with Workload Automation in natural language to execute tasks. Workload Automation enables organizations to gain complete visibility and control over attended and unattended workloads.
HCL Clara Facilitates Semantic Search In Product Documentation To Increase The Response Rate
Clara offers a human-like, personalized, round-the-clock experience to Workload Automation users, to minimize the FAQ - type calls
Minimize the FAQ-type calls
Reduce common-issue repetitive incidents
Speed up learning curve on new features
Promote best practices
Reduce Common-Issue Repetitive Incidents
Clara saves IT ops time, frees up the schedulers, manages the how-to questions and initiates the initial troubleshooting of Workload Automation conveniently with voice command or simple text chat.
Speed Up Learning Curve On New Features
Clara can access your automation knowledge base, provide recommendations and perform tasks.
Promote Best Practices
Clara can be customized and used on mobile devices, web browsers, and on popular chat platforms such as Facebook Messenger, Skype, Twitter, Slack and more.
Schedule Unica Demo
In this one-hour session, our product consultant will walk you through a workflow that will demonstrate how you can provide excellent customer service with Unica.
You will learn how you can
- Create customer journeys, segmentation and targeting with the right offer.
- Deliver tailored, relevant and compelling offers on every channel—inspiring customers.
- Manage projects, creative assets, resources, teams, and approvals within a collaborative environment.