HCL Clara: WA’s Intelligent Virtual Assistant


Clara makes Workload Automation even easier to use, by offering a conversational interface to scheduling users, accessing the company's automation knowledge base, providing recommendations, and performing tasks for the end-users. With Clara you can also:

  • Quickly Download the job log
  • Receive a push notification when activity completes or changes status
  • Submit a service from Self-Service Catalog, without a VPN, also via Mobile, in Natural Language via text chat, or using Voice
  • Receive a notification of the service status (started, completed successfully/ with errors, in error, in late) via push notification and also via email
  • Ask Clara to execute asynchronous tasks on the product autonomously
  • Translate answers in graphical views
  • Leverage the Semantic Search in the product documentation to increase the response rate