Beyond the Transaction
Deliver innovative and engaging customer experiences
Expanding the buying and selling channels across all personas
Powerful Buying and Selling Experiences
Rich content and data driven user experience
Do Less, Sell More
Open data platform that powers more automation
Everything You Need for Commerce
React Reference Store
- Separate reference stores for B2B and B2C.
- Content Management System (CMS) / Digital Asset Management (DAM) embedded in the platform.
- Eliminate search queries with no results to enhance the customer experience.
- Provide highly relevant search results your customers want - no rules, no training.
- Integration with HCL Discover for behavioral insights in real-time.
- The only commerce platform that allows you to deploy on any cloud or on-premise in minutes.
- Have the confidence that your commerce platform can scale to meet any demand.
- A fast and flexible integration framework
Differentiate Your Brand
- Leverage the API-first platform to create experiences across any device exactly they way you want.
- Go headless and create a unique customer experience.
- Bring products to life with compelling content like shoppable videos.
B2B, B2C, B2B2C all on one platform
- The flexibility to adopt new customer experiences and business models on a single unified platform.
- Reap the benefits of one catalog to manage all of your digital commerce.
- Significantly lower total cost of ownership.
Focus on the business, not the technology
- Business tools that enable you to build the experiences you want without IT.
- A comprehensive set of capabilities that includes marketing, promotions, personalization and customer service.
- Visualize the health of your digital business in one place with dashboards.
Delivered compound annual growth rate in 14 years (electric industry)
Increase in conversions with Commerce insights (retail industry)
Increase in revenue with cross-sell promotions (retail industry)
What Makes HCL Different
Flexible Catalog Management
Manage all aspects of product information and easily create personalized catalog(s).
HCL Commerce is designed to scale to exactly what you need, exactly when you need it.
Personalization / Precision Marketing
Ability to manage, via business rules, a unique experience based on customer browsing behavior.
Patented technology that uses a true inheritance model to quickly deploy multi/micro sites.
Exposing all commerce functions via REST APIs to build better customer experience across any channels.
Centralized Business User Tooling
Empowers business users to manage the elements of a storefront from a single and intuitive dashboard.