Web Content Viewer

HCL Digital Experience

HCL Digital Experience:
What the experts are saying

What does the future hold for creating digital experiences and customer experiences that matter? Explore what the market and analysts are saying.

Explore Contact us

Analyst Recognition

HCL DX Wins the Customer Choice award on Gartner Peer Insights

The HCL DX system gives users a single entry point to the programmers, services, data, and social interactions they require, enabling organizations to [create] digital experience solutions more quickly.

Learn more

GigaOM Radar Leader: HCL named a Leading Vendor

Positioned in the coveted DXP Leader ring, HCL DX continues to innovate - with GigaOM reporting that “HCL has outstanding capabilities across most Key Criteria.”

Learn more

Gartner Magic Quadrant 2024

HCLSoftware was named a Challenger in the 2024 Gartner® Magic Quadrant™ and also ranked as one of the leaders for B2E use cases in the 2024 Gartner Critical Capabilities for Digital Experience Platforms report.

Learn more

SPARK Matrix Leader: Quadrant Research names HCL DX a Leading Vendor

HCLSoftware continues its Leader presence in the SPARK Matrix™. Quadrant Knowledge Solutions announced today that it has named HCLSoftware a 2023 technology leader in the Digital Experience Platform market.

Learn more

PEAK Matrix Leader: Everest Group names HCL DX a Leading Vendor

HCL DX closes the gap between your back-end systems, processes, and data silos to create high-functioning, and feature-rich digital experiences. This is what your end users need to be productive and satisfied with your products and services — and what they’ve asked for. That’s why Everett Group has named us a leader among HCL DXP vendors in its PEAK Matrix Report.

Learn more

Constellation Shortlist:HCL DX Among the Eight Best Solutions

Utilizing the benefits of traditional content management systems combined with the luxuries of headless backend management, hybrid systems that are designed for nontechnical teams continue to create experiences that satisfy your customers’ need for digital autonomy. Find out here why we made the Constellation Shortlist for our innovation.

Learn more

451 Research HCL DX Report : HCLSoftware Digital Experience Review

From banking to tax to healthcare, HCL DX delivers data-secure services they can rely on when they need it most. Discover how HCL has brought its digital experience, commerce and Unica offerings together to create a CX portfolio that boost brand loyalty, save money, and send conversions soaring. Find out more about starting your own digital journey here!

Learn more

See all analyst recognition >

Key Resources

Digital Trends Report

Hundreds of pros told us — and Simpler Media Group — what matters for the future for customer experience (CX) and digital experience (DX), and we have a window into these trends. Besides the fact that an overwhelming majority say that digital transformation of these experiences is a high or critical priority, the other findings might surprise you.

Skyword Magazine Subscription

Lorem ipsum dolor sit amet consectetur. Posuere ac dolor risus felis elementum dolor. Scelerisque sit diam erat euismod mauris. Phasellus turpis ac porta vestibulum sed. Imperdiet ut a tristique congue platea ultrices.

Digital Execution Assessment Quiz

Case Studies

Case study

Multi-Billion-Dollar Biopharmaceutical Company Modernizes Digital Experience

Global, multi-billion-dollar pharmaceutical companies have strict standards for risk management. Explore how HCL DX helped them hit their target.

Case study

HCL Digital Experience Modernizes Legacy Infrastructure for Major Energy Company

Navigating legacy infrastructure, growing demand, and sometimes even outages, this S&P 400 company was ready to make a change with HCL DX.

Case study

Technology Company Drives AI-Powered Customer Experience with HCL Digital Experience

A technology company with a proud history of being on the forefront of innovation partners with HCL DX to do the same for customer experience.

Case study

3M Elevates Efficiency and Performance With HCL Digital Experience

Learn how a global manufacturer for commercial and niche marketplace products gets a consistently seamless digital experience and streamlined worldwide messaging.

Case study

Edison: HCL DX powers scale and speed for renewable energy

At the forefront of any smart renewable energy strategy is a focus on sustainability, energy efficiency, digitization, and the final delivery of energy goods into the market.

Case study

Ipiranga: Unparalleled mobility and convenience for customers

Check out this Brazilian fuel company’s digital transformation story — an HCL implementation that helped them stay ahead of the competition.

See all case studies >

Curated Resources

Whitepaper| Dec 15, 2023

Advancing Digital Transformation

A Harvard Business Review Analytic Services Paper in association with HCL DX. Learn how today’s financial institutions and insurance companies are tackling challenges in digital transformation by using modern HCL Digital Experience platforms.

Report| July 14, 2023

Digital Leaders Report

S&P Global Market Intelligence, sponsored by HCLSoftware, created a report on the importance of total digital experiences – and why these experiences need to be data-driven to create a competitive advantage.

Report| February 08, 2023

Digital Trends Report

Simpler Media Group, in partnership with HCL Technologies, surveyed hundreds of customer experience (CX) and HCL Digital Experience (HCL DX) professionals to uncover trends in digital transformation. An overwhelming majority say that digital transformation of the customer experience is a high or critical priority. Discover how these companies are viewing the new digital transformation landscape, find out what they’re excited about investing in, and learn about their needs in creating their own digital experience.

Report| February 08, 2023

IDC Banking Spotlight

The last two years of digital innovation have perhaps affected the banking world the hardest. Even in the face of regulatory pressures, data mitigation, and risk assessment, the consumer demand for digital products and services continues to climb. Learn how the competition is addressing operational deficiencies and process changes, even as digital usage continues to evolve. Contact your HCL DX specialist for more.

Report| February 08, 2023

IDC Cloud Infographic

We already know that web traffic increased by around half during the pandemic. Now businesses must answer the call to scale up their digital experience for the consumer—at a faster and more efficient rate than ever. Access this free report that uncovers how cloud-native platforms can offer your business new levels of operational agility, even in the face of growing demand. If you have longed for customized cloud solutions with excellent long-term ROI, you’re in the right place. Start your own digital revolution here.

Featured Videos

Unlocking Employee Productivity

Discover how HCL is reshaping the future of the digital workplace, putting employees and Employee Experience at the center of organizational success to drive engagement, collaboration, and productivity.

Creating a Total Experience Strategy

Learn about Multi-Experience DXP and its role in the future of digital engagement. Discover how it empowers a diverse workforce, simplifies integration, and facilitates the creation of native mobile experiences.

Composability in Action

Explore the world of composable experiences with HCL DX. Learn how HCL DX has evolved, enabling businesses to create tailored digital experiences for customers, employees, citizens, and more.

How the Digital Landscape is Changing

Global organizations like 3M and BMO trust HCL DX. Liz Miller of Constellation Research leads a round-table discussion with our customers about innovation, challenge, and success.

3M Uses HCL DX to Serve Millions – and generate Billions

Learn how 3M uses the power and scalability of HCL Digital Experience to power websites in over 200 countries, in a dozen different languages, to nearly 100 million users each year.

What do digital experience platforms have in common with a salad bar?

Discover how a digital experience composition platform harnesses the skills of practitioners and developers, solving business challenges faster and at scale.

Read Latest Articles

Digital Solutions | September 15, 2023

HCL Volt Foundry now included with HCL Digital Experience Cloud Native 9.5

HCLSoftware is excited to share that HCL Digital Experience Cloud Native 9.5 customers are now entitled to use HCL Volt Foundry.

Digital Solutions | November 15, 2023

Prepare for Tomorrow by Investing in a DXP Today

Make customer-centricity the core of your digital strategies, by investing in a DXP today - and learning how to choose the right platform.

Digital Solutions | November 14, 2023

Focusing on B2E can Drive Business Value

A strategic business-to-employee (B2E) approach can help redefine the employee experience. B2E holds the key to enhanced productivity, unwavering loyalty, and profitable growth.

Digital Solutions | June 13, 2023

Digital Transformation: Turning Corporate Dreams into Real Outcomes

With the right automation, digitization tools and skill sets, companies can turn aspirations into achievements that otherwise would remain out of reach.

Digital Solutions | June 15, 2023

Becoming Digital: It’s All About Enablement and Collaboration

Organizations can’t just be a little digital or partially digital if they intend to extract all of the benefits of the Digital+ Economy. They must commit fully.

Marketing & Commerce | June 16, 2023

Navigating the MarTech Jungle (Successfully)

To get personalization right, organizations need the right technology tools to enable them to sift through all their customer data.

Digital Solutions | June 12, 2023

Empowering Citizen Developers: The Salad Bar Approach

With digital transformation well under way at most organizations, business leaders have to empower their citizen developers to innovate and solve problems.

See all articles >