HCL HERO: a WA Administrator’s Best Friend


HCL HERO offers features like multi-environment monitoring, smart runbooks library and predictive KPIs for issue prevention, specifically designed to help WA Administrators to:

  • Ensure that the product is continuously up and running and that there are no performance bottlenecks
  • Reduce downtime of scheduling service
  • Detect and prevent misconfiguration issues
  • Detect hidden issues through log parsing capability
  • Prevent overload thanks to KPI prediction, and provides recovery actions