engagement-center

Transform Client-Experience with Clara!

HCL Clara, an automation chatbot, understands human input, provides answers by tapping into a rich, specialized knowledge base. Clara allows direct interaction with Workload Automation in natural language to execute tasks. Workload Automation enables organizations to gain complete visibility and control over attended and unattended workloads. 

HCL Clara Facilitates Semantic Search In Product Documentation To Increase The Response Rate​

Clara offers a human-like, personalized, round-the-clock experience to Workload Automation users, to minimize the FAQ - type calls

Minimize the FAQ-type calls

Reduce common-issue repetitive incidents

Speed up learning curve on new features

Promote best practices

Reduce Common-Issue Repetitive Incidents

Clara saves IT ops time, frees up the schedulers, manages the how-to questions and initiates the initial troubleshooting of Workload Automation conveniently with voice command or simple text chat.

Speed Up Learning Curve On New Features

Clara can access your automation knowledge base, provide recommendations and perform tasks.

Promote Best Practices

Clara can be customized and used on mobile devices, web browsers, and on popular chat platforms such as Facebook Messenger, Skype, Twitter, Slack and more.

Try HCL Clara Today!

An Intelligent Virtual Assistant that helps transform client experience​​!

SCHEDULE DEMO

Schedule Unica Demo

In this one-hour session, our product consultant will walk you through a workflow that will demonstrate how you can provide excellent customer service with Unica.

You will learn how you can

  • Create customer journeys, segmentation and targeting with the right offer.
  • Deliver tailored, relevant and compelling offers on every channel—inspiring customers.
  • Manage projects, creative assets, resources, teams, and approvals within a collaborative environment.

Demo Schedule Confirmed

Your schedule is confirmed. You shall receive an email update about more on this and the next steps.