HCL Clara is an automation chatbot ready to assist you through voice and text

Workload Automation enables organizations to gain complete visibility and control over attended and unattended workloads. HCL Clara, an automation chatbot, understands human input, provides answers by tapping into a rich, specialized knowledge base, and allows direct interaction with Workload Automation in natural language to execute tasks. Clara saves IT ops time, frees up the schedulers, manages the how-to questions and initiates the initial troubleshooting of Workload Automation conveniently with voice command or simple text chat.

Minimize the FAQ-type calls

Clara offers a human-like, personalized, round-the-clock experience to Workload Automation users, which will minimize the FAQ - type calls

Minimize the FAQ-type calls

Reduce common-issue repetitive incidents

Speed up learning curve on new features

Promote best practices

Reduce common-issue repetitive incidents

Speed up learning curve on new features

Promote best practices

3x

Boost in offer response rates thanks to enhanced targeting based on customer behavior

Read their story
70%

Increase in annual volume of tailored messages

Read their story
8%

Boost for inbound conversion in the contact center

Read their story

Industry Solutions

Replace with sub-heading text

Try Clara Today!

SCHEDULE DEMO

Schedule Unica Demo

In this one-hour session, our product consultant will walk you through a workflow that will demonstrate how you can provide excellent customer service with Unica.

You will learn how you can

  • Create customer journeys, segmentation and targeting with the right offer.
  • Deliver tailored, relevant and compelling offers on every channel—inspiring customers.
  • Manage projects, creative assets, resources, teams, and approvals within a collaborative environment.

Demo Schedule Confirmed

Your schedule is confirmed. You shall receive an email update about more on this and the next steps.