Meet HCL Clara
The Intelligent Virtual Assistant, enhancing Workload Automation customers’ experience with natural language processing interactions and troubleshooting actions.
Transform Client-Experience with Clara!
HCL Clara, an Intelligent Virtual Assistant, understands human input, provides answers by tapping into a rich, specialized knowledge base. Clara allows direct interaction with HCL Software products in natural language to execute tasks and enables users to quickly learn how to use and troubleshoot products.
HCL Clara, Your Smart Automation Expert
Minimize the FAQ-type calls
Clara offers a human-like, personalized, round-the-clock experience to HCL Software products users, to minimize the FAQ-type calls. Clara facilitates Semantic Search in product documentation to increase the response rate.
Reduce Common-Issue Repetitive Incidents
Clara saves IT ops time, frees up the users, manages the how-to questions and initiates the initial troubleshooting of HCL Software products conveniently with voice command or simple text chat.
Speed Up Learning Curve on New Features
Clara can access your knowledge base, provide recommendations and perform tasks. Clara has the ability to retain the context of the conversation in progress to identify the intents more efficiently. It can predict the next conversation based on the current one and can build the conversation flow at runtime.
Customizable Chatbot Supporting Multiple Applications and Platforms
Clara can be customized and used where your team already works. You can use Clara on mobile devices, web browsers, and on popular chat platforms such as Skype, Twitter, Slack, Sametime, and more.
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Clara recognizes human input and provides responses by tapping into a rich, specialized knowledge base
Boost operations with a self-service natural language interface
Minimize the FAQ- type calls and reduce wait time with HCL Clara
Automation Power Suite – Unique workload automation bundle to automate anything, run anywhere
Clara saves IT operations time, frees up schedulers, manages how-to questions, and initiates the troubleshooting of Workload Automation conveniently through voice commands or simple text chat
T-VREX (Troubleshooting Virtual Room EXperience) is an innovative and versatile HCL solution integrated with Workload Automation, enabling a complete and immersive troubleshooting and collaboration experience
HCL Clara is an intelligent product expert who helps users learning HCL Software products capabilities and enables self service automation
Automation Power Suite is the bundle offering, composed of HCL Workload Automation, HCL Clara, HCL HERO, Automation Hub allowing customers to build their enterprise automation platform
HCL Clara is an automation bot that enables users to quickly learn how to use and troubleshoot products. Clara can access the company's automation knowledge base, provide recommendations, and perform tasks for the end-user
Powered by Artificial Intelligence and native integrations, Clara provides a higher level of user experience
Try HCL Clara Today!
An Intelligent Virtual Assistant that helps transform client experience!