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Overview

HCL CLARA AI virtual assistant

Overview


Healthcare enterprises fostering innovations to accelerate time-to-market, reduce real-world costs, and improve patient care. To optimize health outcomes, healthcare enterprises must meet high-reliability standards and ensure compliance with industry regulations.

However significant Mergers, acquisitions, divestitures, and unstructured growth have forced global healthcare enterprises to function in a heterogeneous IT environment. To overcome these challenges, adoption of modern technological advancements like AI Ops, intelligent automation, Cloud, IoT, cognitive assistance, and business process observability is required.

We Combine Our Deep Industry Expertise With Transformational Product Design Ideology To

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Streamline healthcare workflow and operations

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Increase adherence to SLAs, KPIs, healthcare regulations, and compliance

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Improve member and provider satisfaction

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Aid intelligent decisions through real-time insights

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Assess process risks efficiently, preserve financial resources, and maintain a patient-centric architecture

Our Solutions

HCL iControl Healthcare Solution

HCL CLARA AI virtual assistant

HCL iControl Healthcare Solution


A patient-centric business flow observability solution which effectively monitors technical and business processes to provide actionable insights that adhere to healthcare regulations and reduce enterprise vulnerability.

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HCL iAutomate Healthcare Solution

HCL CLARA AI virtual assistant

HCL iAutomate Healthcare Solution


An intelligent runbook automation solution that assists healthcare clients in deploying zero-touch automation for complex and aging infrastructure thus helping streamline workflow across departments.

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With Real-World Results

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Brochure

Business Flow Observability Solution for Healthcare

With HCL iControl, a healthcare business flow observability solution, Organizations can effectively track and trace their technical and business processes to proactively detect issues before they reach end-users – the Members and the Providers.

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Case study

HCL iAutomate

HCL iAutomate was deployed by a US-based non-profit health consortium struggling with reduced productivity, complex and aged infrastructure for customer service, We deployed HCL iAutomate that empowered the client to handle multiple technologies and manage different vendors efficiently. Additionally, end-to-end automation helped improve the accuracy rate of resolutions.

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Case study

HCL ROAR

A global consortium of more than 70 pharma companies was struggling with delayed and inaccurate billing of IT configuration items (CI). They had a complex IT landscape in which the inventorying of Cis was being done manually. Adding to this challenge were multiple data sources from which CI information had to be collected.

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