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HCL CX

Transform Your Customer and Employee Experiences

Create highly contextualized experiences and convert prospects into advocates.

Achieve Digital Maturity with HCL CX

Achieve Digital Maturity with HCL CX

HCL’s CX portfolio provides a data-driven approach guiding your CX investments to achieve digital maturity and measure enterprise progress (ROI).

Our CX platform empowers your end users across their entire lifecycle:

Know your customers and anticipate their needs
Deliver highly contextual, relevant, and personalized digital experiences - wherever they are
Create loyal advocates that increase adoption, grow your business, and expand your reach

Business models are dramatically shifting as customers and employees are becoming more well-versed in the digital world. Do you have the IT agility and velocity to meet the demand?

Success Story: North American State Government

Providing access to crucial services to 12 million citizens, businesses, and state employees

Advanced job scheduling with managed file transfer.

To make it easier for citizens to access public services — especially in times of crisis. This state government needed to overhaul and enhance its digital channels to serve their citizens in a new and modern way.

Using a stack of HCL solutions, this state government now provides secure access to its services across multiple departments in one centralized digital experience spanning mobile and web, successfully enhancing their digital services while delivering value to taxpayers.

Provided a scalable platform, proven to support a 3000% increase in site traffic
Deployed 5 mobile applications in less than a year
Streamlined citizen journeys and enabled faster access to crucial information and public services
Empowered agencies to publish real-time updates, boosting transparency and effectiveness
Saved on costly infrastructure investments by using HCL, achieving cost avoidance of US$18 million

HCL Volt MX

Build transformational apps — fast — for any device.

HCL Volt MX is an industry-leading multiexperience low code platform helps organizations build apps and create engaging experiences across all digital touchpoints.

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HCL Volt MX

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HCL Digital Experience

Deliver personalized digital experiences when it matters most.

HCL Digital Experience (DX) delivers trusted digital experiences by creating personalized and secure digital experiences that connect users to the content and services they need during life’s most important moments.

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