About BigFix Days

The BigFix Days virtual user conference is an opportunity for BigFix users to connect with the HCL BigFix team in a lively, interactive setting. We’re coming to you LIVE – from our home offices to yours – to share new features, platform configuration tips and techniques and BigFix best practices content with you!

Come for the whole afternoon, or just the session that interests you. Either way, we’ll be glad to have you join, and we promise you’ll get something out of your visit. Join us to collaborate, share information and ideas, make new contacts, and learn something new.

Event Agenda


Session Topic Presenter Session Summary Time Start Time End
Event Opening Remarks Jason Cordell - BigFix Technical Advisor / Rhonda Studnick Kaiser, Director - Customer Experience Cover virtual logistics for the event, topics for the day, important items, etc. 10:00 AM 10:15 AM
Opening Keynote Speech Kristin Hazlewood - BigFix VP & GM Kristin Hazelwood, VP & GM for BigFix at HCL Software, will welcome attendees, discuss the vision for the future of BigFix and take limited Q&A. 10:15 AM 10:30 AM
Where have we been / What's New / Roadmap session Aram Eblighatian - BigFix Product Manager The BigFix team works day and night around the globe to help customers keep their environments running. In this session, you will hear from product team leaders on what we hear from our global customers, our feature priorities, the latest deliverables, whats committed on the roadmap as well as long term vision. 10:30 AM 11:30 AM
Windows IOT / Raspberry Pi Don Moss - BigFix Technical Advisor It’s time to look at some new and exciting capabilities of BigFix. Introducing management of IoT devices and Raspberry PI. Raspberry Pi and Windows IOT Enterprise are the two leading and fastest-growing IoT platforms in the market. Internet of Things (IoT) refers to the rapidly growing network of connected objects that can collect and exchange data in real-time using embedded sensors. 11:30 AM 12:15 PM
Zero Day content history at BigFix Jason Walker - BigFix Innovation Team Jason will look at how BigFix has been able to provide added value to our customers as it relates to Zero Day Vulnerabilities. How can organizations get the best information they can as quickly as possible? How can BigFix be leveraged as an integral part of reactions to these events? How do we think BigFix will be able to assist as we move into the future? 12:15 PM 1:00 PM
Inventory for Containers Bruce Clayton - BigFix Professional Services / Zane Sanderson - BigFix Technical Advisor Ever wonder how many containers are running in your environment, or what software is actually in them? Well with BigFix Inventory for Containers you can now readily answer these questions. Zane and Bruce will take us deep into this new functionality in BigFix. 1:00 PM 1:45 PM
End of Day 1 Remarks Jason Cordell / Rhonda Studnick Kaiser Bring Day 1 to a close, cover any last minute schedule changes, etc. 1:45 PM 2:00 PM



Session Topic Presenter Session Summary Time Start Time End
Day 2 Opening Remarks Jason Cordell - BigFix Technical Advisor / Rhonda Studnick Kaiser, Director - Customer Experience Kick off Day 2 of the event, confirm schedule, virtual logistics, etc. 10:00 AM 10:15 AM
John Talbert's - Fun With Relevance John Talbert - Director, BigFix Professional Services As we help BigFixers around the world, we sometimes run across relevance solutions to solve problems and some of those stand out as innovative or interesting. Today, John will present 3 of those solutions in detail. 10:15 AM 11:00 AM
How to Use the BigFix REST API James Stewart (JGStew) - BigFix Innovation Team Ever wish you could figure out how to leverage BigFix via API? JGStew will walk us through what you can do interactively with the BigFix REST API using the besapi python library. He will show some of the cool functions built in and how easy they are to use. 11:00 AM 11:45 AM
Alternate Method to Retrieve Compliance Dave Tamillow - BigFix Technical Advisor Dave will take us on a detailed look at an alternate method used by BigFix Compliance to audit AIX systems as well as some elements of Linux and even Windows SQL servers that you may not be aware of. 11:45 AM 12:30 PM
Automated Printer Installation / Uninstallation Harry Penner - BigFix Professional Services Do you have personnel who spend time at multiple offices? Wouldn't it be nice if you had an assistant to add and remove printers for them, based on which office they're visiting? BigFix is up to the job! Just think of the other use cases that would fit this scenario. 12:30 PM 1:15 PM
Generating ServiceNow Tickets Gary Louw - BigFix Professional Services / Michael Schwarz - BigFix Professional Services As enterprises mature their patching operations, automation and notifications are crucial components. Gary and Michael will walk everyone through how to generate tickets in ServiceNow when an action taken by BigFix fails. 1:15 PM 2:00 PM
End of Event Remarks Jason Cordell / Rhonda Studnick Kaiser Closing remarks for the event, cover any last minute items, etc. 2:00 PM 2:15 PM

Learn and Engage

Schedule BigFix Demo

In this one-hour session, our product expert will walk you through ways to enable continuous endpoint compliance.

You will learn how you can

  • Collaborate more effectively to cut operational costs.
  • Compress endpoint management cycles.
  • Enforce compliance in real-time and improve productivity.

Demo Schedule Confirmed

Your schedule is confirmed. You shall receive an email update about more on this and the next steps.