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About HCL BigFix Workspace+

About HCL BigFix Workspace

About HCL BigFix Workspace+


HCL BigFix Workspace+ is a transformative workspace management offering, providing organizations with a holistic approach to streamlining operations, fortifying cybersecurity and enhancing the digital employee experience.

HCL BigFix Workspace+ also includes HCL BigFix AEX (AI-powered Employee eXperience). It enables an employee to ask questions in natural language and offers both quick and accurate answers and guidance to computing problems that employees experience every day. HCL BigFix AEX can significantly increase employee productivity and satisfaction

while simultaneously reducing IT workload by leveraging the largest library of IT automation available in the market.

Empowering enterprises to enhance end-user experiences, boost productivity, and strategically reduce IT costs, HCL BigFix Workspace+ reflects our commitment to redefining workspace management with intelligence, efficiency and unwavering security.

Capabilities and Features

AI-powered Employee eXperience

AI-powered Employee eXperience

A generative conversational AI platform that automates a wide range of use cases across industries and business functions, reducing help desk calls and improving employee satisfaction.

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Continuous Compliance

Continuous Compliance

Achieve and maintain continuous compliance to industry benchmarks and regulatory requirements, reducing compliance costs and potential penalties.

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Intelligent Automation

Intelligent Automation

With the world’s largest library of automations for Windows, Linux, macOS, iOS, iPadOS and Android. HCL BigFix improves IT staff efficiency and productivity while minimizing human error.

Manage Workspace Lifecycle

Manage Workspace Lifecycle

Automate management of user workspaces from provisioning to retirement, optimize IT processes associated with patching, OS deployment, software distribution and remote desktop control.

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Out-of-the-Box Patch Content

Out-of-the-Box Patch Content

Patch content, built and tested by HCL, is provided for over 100 operating systems, third-party applications, databases, and middleware. Content is also provided Windows and RHEL versions that are past their end of support when licensed through an Extended Security Update (ESU) program.

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Policy Enforcement

Policy Enforcement

With 38,000+ compliance checks and industry standard and custom checklists, compliance with CIS, PCI DSS, DISA STIG, CISA’s known exploited vulnerabilities, and others can be enforced.

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Remediate Vulnerabilities and Prove Security Risk Reduction

Remediate Vulnerabilities and Prove Security Risk Reduction

Secure your fleet of user workspaces by discovering, prioritizing and eliminating vulnerabilities by utilizing threat information from MITRE, CISA, and any data source. Measure progress using Protection Level Agreements.

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Software Asset Management

Software License Management

Manage licenses for Microsoft, Oracle, SAP, Adobe, VMware and more with ease. Automated metrics calculation simplifies compliance and optimizes costs, offering a streamlined solution to your software licensing challenges.

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Management at Scale

Management at Scale

Manage up to 300,000 heterogenous endpoints, including laptops, desktops and mobile devices, using a resilient and reliable infrastructure and a single HCL BigFix management server.

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Benefits


HCL BigFix Workspace+ for C-level Executives

Accelerate: Facilitate Faster Innovation

Accelerate your innovation with the market’s biggest library of automation, ensuring your organization maintains a competitive edge with less effort. Experience cost savings and a reduction in dissatisfaction as you speed up your journey towards success.

Consolidate: Unify Security-Driven Excellence

Unlock the power of a secure-by-design offering that seamlessly integrates more AI, Automation and UEM capabilities than any other market solution, often eliminating multiple other tools. Our consolidated offering establishes a robust IT foundation, streamlining operations and enhancing efficiency for a unified, secure experience.

Collaborate: Break Enterprise Silos, Foster Harmony

Align C-Suite, IT and Security with the only vulnerability remediation solution that combines threat intelligence and instant exposure analysis into one package, delivering quantifiable risk reduction. Our exclusive collaborative approach protects your brand and empowers informed decision making.

HCL BigFix Workspace+ for
Digital Experience Officers

Supporting the Chief Human Resources Officer, Digital Transformation Officer and Employee Experience Officer

Accelerated Digital Transformation

Accelerates digital transformation, ensuring a seamless transition to a hybrid work culture. Positions IT as a strategic enabler, aligning with overall business goals.

Positive Employee Experience

Fosters a positive employee experience by enhancing the overall digital experience, reducing employee burnout, and providing tools for managing challenges in remote and hybrid work.

Strong Vulnerability Remediation

Provides robust vulnerability remediation, securing user environments and mitigating security risks associated with a hybrid work culture, independent of location, connection or OS.

Enhanced Compliance Assurance

Mitigates compliance-related risks and ensures adherence to industry standards, fostering a resilient and secure business foundation.

HCL BigFix Workspace+ for VP or Director of IT

Speed Time-to-Value

Empowers IT leaders to swiftly realize value through prompt implementation of AI and automation, optimizing overall IT efficiency.

Optimize Costs

Effective IT infrastructure cost management contributes to budgetary control and resource optimization.

Improve Cybersecurity Resilience

Proactive vulnerability detection and security measures establish a resilient enterprise environment, reducing risks and potential threats.

Ensure Compliance

Achieve and maintain continuous compliance, mitigating regulatory and industry standard risks.

HCL BigFix Workspace+ for IT

Enabling IT to improve security, streamline operation, empower end users and enabling a remote work

Focus on Strategic Initiatives

AI-led automation of routine tasks enhances operational efficiency, allowing IT teams to focus on strategic activities.

Drive Swift Incident Response

Enables IT operations to respond swiftly to security incidents in near real-time, minimizing downtime and potential disruptions.

Speed Value Realization

Quick implementation timeline and extensive out-of-the-box support contributes to rapid value realization.

Promote Adaptability

Extensive repository of reusable runbooks ensures adaptability to various scenarios, streamlining operations.

HCL BigFix Workspace+ for End Users

Delivers a seamless digital workplace experience with minimal disruption and self-service capabilities that maximize productivity

Reduce Downtime

AI-assisted swift incident response and proactive cybersecurity measures minimize downtime, ensuring a seamless end user experience.

Improve Security

Proactive vulnerability detection and security initiatives create a secure IT environment, instilling confidence in end users.

Optimize Efficiency with AI

Leverage the power of AI to automate routine tasks, ensuring not only efficiency in IT services but also contributing to a seamlessly optimized experience for end-users.

Minimize Disruptions

Zero-touch automation minimizes disruptions, providing end users with a stable and reliable computing environment.

Why choose HCL BigFix Workspace+?

Our clients don't just praise HCL BigFix for its versatility; they credit it with transforming their business. Its lightning-fast implementation and ability to tackle any challenge is driven by a broad set of capabilities and an enormous number of reusable assets.

100+

Operating systems supported

100M+

Managed endpoints in 47 countries

500k+

Ready-to-deploy content

100K+

Software titles discovered

38K+

Out-of-the-Box compliance checks

5K+

Actives Use Cases for AI-driven Employee eXpereince

With Real-World Results

Global FMCG
Case study

Multinational FMCG Company

HCL BigFix AEX improved business outcomes and accelerated time-to-value using a state-of-the-art virtual assistant.

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Finnish Industrial Machinery
Case study

Finish Industrial Machinery Company

HCL BigFix AEX fetches information from external sources and delivers intelligent incident response to end users.

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Mondelēz International
Case study

Mondelēz International

Mondelēz automation and digital transformation platform will use HCL BigFix to automate the discovery and remediation of potential vulnerabilities, ensuring all endpoints are continuously secured and compliant.

Read case study
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HCL BigFix Workspace+
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